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Posted by Rito Salomone
Most retail stores have established many forms of communication to assist customers prior to trekking to the store. These systems include a web site, email, fax, online shopping, automated attendant, custom call routing (CCR) and interactive voice recognition (IVR). All these modes of communications should serve to enhance the customer experience. After all, the ultimate goal is to quickly and efficiently service the needs of the customer while maximizing a return.
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Posted by Jeremy Maddock
VoIP
internet telephony has been a usable communication
technology for many years now, but it is only...
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Posted by Tony Gattuso
If youve never considered getting your telecom services from a Competitive Local Exchange Carrier (CLEC), the recent mergers of SBC+AT&T and MCI+Verizon might warrant giving them a look.
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Posted by CD Mohatta
Greetings are probably as old as the civilization. People always greet each other whenever they meet or talk. A good morning, hello, how are you, how are things at your end, etc are some of the common ways to begin the conversation. A greeting in everyday life connects us better with another person. One generally does not immediately come to the subject matter without a greeting in almost all meetings.
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Posted by Debbie Jacobsen
I have been a Packet8 VoIP user for several months, and have
logged over 10,000 minutes of calling...
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Posted by James Hunter
Video is a powerful marketing medium with the ability to
communicate concise, precise and controlled...
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Posted by Fran Briggs
Avoiding an argument no longer has to be an arduous task! "Three Awesome Ways to Avoid Arguments," offers innovative and effective strategies to introduce calm to even the most argumentative discussion. This checklist is by relationship expert, Fran Briggs.
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Posted by Phyllis Wasserman
The Blarney Stone is a historical stone, or actually part of
the Blarney Castle in Ireland where it...
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